One of the most frequently asked questions about residential solar installations is whether selling a house with solar panels affects the process. Do homes with solar panels sell faster? How does the process work for selling a home with a solar panel lease? In this article, we’ll answer these questions and more as we walk you through several important aspects of buying and selling a home with solar panels.
In many situations, potential buyers will be thrilled to purchase a home that already has solar panels installed. After all, the idea of paying significantly less money for utilities — while also protecting the environment — is an appealing thought for quite a few homebuyers. However, there are plenty of exceptions, and you’ll need to evaluate the specifics of the installation before buying or selling your home with solar panels.
A Key Factor: Where Is The Home Located?
A key factor that many people fail to consider is the simplest one of all: where is the home located? The more common residential solar systems are in your area, the easier the process of selling your home with solar panels will be. In general, each kilowatt of solar power your system generates adds roughly 1% to the price of your house, but that varies tremendously depending on which part of the country you live in.
If your home is located in a state like California — where residential solar installations are highly popular — you will likely have a much easier time selling a home with solar panels compared to selling the same house in North Dakota, where it’s very unusual to see solar panels on the roof of any home. However, there are several other factors that aren’t quite as obvious on the surface.
Does The Homeowner Own The Solar System?
One crucial variable is whether the homeowner actually owns the solar system, or if they acquired their panels as the result of a lease or Power Purchase Agreement (PPA). If the homeowner purchased the system outright, then it is considered to be part of the home. In these situations, the solar system will be included in the home’s appraisal. This is true whether the homeowner bought their solar panels with cash or a loan, as long as the loan is already paid off.
On the other hand, if the homeowner has not paid the loan in full, it all comes down to the details of the loan agreement. If the lease allows for the homeowner to hold ownership of the solar system while they’re in the process of paying it off, the system is included in the appraisal. It’s also important to note that if there are still payments due on the loan, the homeowner will either need to pay off the rest of the loan or transfer it to the homebuyer.
Selling Your Home With Leased Solar Panels
Here’s another common question: Can I sell my house with leased solar panels? In short, yes you can. However, this requires the seller to either buy out the remainder of the lease (or PPA contract) or transfer it to the buyer. In this situation, you might need to find a buyer who specifically desires a home with solar panels, as someone who’s on the fence or merely casually interested is less likely to agree to take over the contract.
Another option if you’re selling your home with solar panels is to consider whether you could simply bring them with you to your new house when you move. This is not an option for those of you with leased solar panels — or if you’re still paying off a loan, depending on the contract specifics — but if you own your solar system outright, there’s nothing stopping you from picking it up and moving it. This can actually be the easiest answer to selling a house with solar panels, but it obviously doesn’t fit everyone’s needs and priorities.
Questions? Contact Us
Do you still have questions about how to buy or sell a home with solar panels? Feel free to contact one of our LGCY Power Energy Consultants at any time. With some help from our expert representatives, you can quickly get answers to all of your important questions, from selling a home with a solar panel lease to transferring your solar panels to a new location and everything in between.
Installing solar panels for your home helps you do your part to protect our environment while also saving money. There are plenty of positives when it comes to residential solar installations, but there are still several factors to consider before you make your purchase.
Residential Solar Maintenance Requirements
Our customers often ask, “Are solar panels low maintenance?” The issue of solar panel maintenance can be a hassle, and failing to take care of solar panel upkeep can shorten the life cycle of your solar system. In this article, we’ll discuss all the relevant details of residential solar panel maintenance requirements.
Keep Your Solar Panels Clean For Maximum Output
To maximize your solar system’s output and extend its life cycle, you’ll need to keep your solar panels clean. A dirty solar panel can decrease the efficiency of your solar system, whether it’s due to dirt, leaves, pollen, animal droppings, or other foreign objects. In addition, if you install your solar panels in a desert climate — like in Arizona or Southern California, where residential solar installations are extremely popular — you might discover that your panels regularly accumulate a layer of dust and sand.
The best and simplest way to deal with dirty solar panels is to wash them off with water. If you can spray them off from ground level, that’s always the safest option. If you need to go up on your roof to clean your panels, make sure to take every possible safety precaution — or hire a cleaning service to take care of solar panel maintenance on your behalf.
Snow accumulation is another common solar panel maintenance issue for those of you in colder climates. It’s quite difficult to remove snow from your roof from ground level, so you’ll likely need to brush or sweep your solar panels clear from the roof. Again, if you’re going to tackle this solar panel upkeep on your own, be extremely cautious to avoid injury.
It’s important to note that you should never spray your solar panels with hot water under any circumstances. Especially in the winter, when the tempered glass in your solar panels cools down, spraying hot water on your panels could cause them to crack, opening the door to far more serious maintenance requirements.
Solar Panel Maintenance Costs
If you’re wondering about hiring someone to clean your solar system for you, we should probably discuss solar panel maintenance costs. If you purchased your residential solar installation with a power purchase agreement (PPA), or you’re leasing your panels from a solar provider, maintenance may be included in your contract.
For everyone else, the costs vary depending on where you live, how your panels are installed, and how much maintenance is required. In general, you can hire a service to clean your entire residential solar system for roughly $200-$400. However, if there are any issues like corrosion, cracked glass, or loose wiring, you might need to spend a thousand dollars or more. That’s why it’s so important to stay on top of solar panel maintenance.
Track Solar Power Generation with a Solar System Monitor
Do you find that you need to clean your solar panels more often than you expected? You might be interested in a solar system monitor, which keeps track of how much power your solar panels generate each day. By tracking your system’s production with a monitoring device, you can see when performance is starting to slip and take care of solar panel maintenance before it becomes a larger issue.
Regardless of your solar system’s specifics, you should schedule a professional cleaning and inspection every year. This helps you keep your solar panels producing energy at a high rate at all times while alerting you in advance to any potential problems affecting the performance of your system.
For more information about solar panel maintenance requirements, get in touch with our LGCY Power Energy Consultants. Our expert team members can explain all of the finer details of residential solar panel maintenance, giving you the information you need to maintain your panels and keep them operating at peak performance levels.
There are many advantages to residential solar installations. It’s great to do your part to protect the environment, and solar panels can also save you a tremendous amount of money because they prevent you from needing to buy electricity from your utility company. However, you might be wondering how to sell solar electricity to make the financial benefits even more significant.
Customers frequently ask, “Can I sell my solar electricity?” Beyond this simple question, there are often follow-up questions about how much you can sell your excess solar energy for, who you can sell it to, and more. In this convenient guide, we’ll walk you through all of the important details regarding how to sell electricity from solar panels.
Produce More Electricity Than Your Home Can Use
The first step toward selling solar energy is producing more electricity than your home can use. If it’s a beautiful, sunny day outside — and it’s comfortable enough that you don’t need to run your air conditioning — your solar panels are generating energy that you don’t currently need. In these circumstances, it’s nice to be able to take advantage of net metering to sell your excess power back to the grid.
Net Metering Varies From State to State
Net metering allows you to sell energy to your utility company, helping power your region while putting money in your pocket. The term “net metering” refers to the fact that you only need to pay the net amount for the electricity you purchase from your utility provider, subtracting any money you earn from selling them your extra energy.
However, net metering laws vary widely from state to state, and some states don’t have statewide mandates for net metering. For example, if you live in Idaho or Texas, you may not be allowed to sell energy into the grid unless you’re hooked up to a utility that specifically offers compensation for solar net metering. In addition, other states severely limit net metering, like Utah and Mississippi.
There are other complicating factors as well. Depending on your state, you may or may not be allowed to roll your net metering credits over to the next month when the current month ends. Some states also set expiration dates that cancel out any unused net metering credits at the end of each calendar year.
To be clear, no matter where you live, it’s unlikely that you’ll be allowed to sell more energy than you use. The vast majority of states set hard limits on net metering that prevent consumers from selling excess solar energy. This is because net metering was originally intended to encourage more people to install solar panels for their homes, not to encourage people to build solar farms for the express purpose of selling the energy. For more information on the solar incentives available in your state, check out our full blog post on this topic.
Utility Companies May Cap Net Metering
Your individual utility company might also have its own rules that attempt to place a cap on net metering. Especially if your utility provider owns and operates its own power plants, it might not be too excited about actively helping people seek out better options. Some utilities even charge fees and surcharges to discourage people from participating in net metering, although this is still uncommon.
Ask The Experts at LGCY Power
The best way to answer the question of “can I sell my solar electricity” is to ask an expert. Thankfully, our LGCY Power Energy Consultants are ready and waiting to help you figure out all of the essential details of how to sell electricity from solar panels. Our representatives know all about each state’s net metering rules and regulations, and they can help you figure out how much money you could save by selling solar electricity.
It’s also important to keep in mind that you can still save significant amounts of money by installing solar panels for your home, even if you live in a state with restrictive net metering laws. If you can’t even sell one watt of the solar energy generated by your residential system, you’ll still enjoy not having to pay your monthly electric bill. And, of course, you’ll still be protecting the environment by declining to use fossil fuels to generate the electricity you need to run your home.
For a long time, we’ve known that renewable energy sources, led by solar power, are far more efficient, clean, and beneficial to our environment. But now it’s official: solar power is officially the cheapest form of electricity in the world.
Those are the findings of a massive study released by the International Energy Agency’s World Energy Outlook 2020, which concluded that solar is the “cheapest…electricity in history.”
Deep within the 464-page outlook report, published annually by the International Energy Agency (IEA) is Annex B. Within that section is a finding that validates solar as the new cheap energy choice in the world, surpassing other renewable and non-renewable energy sources. In those pages, the IEA estimates the true cost of various electricity generation methods based on rigorous research and methodology. Solar leads the pack.
Solar Electricity Is 20-50% Less Expensive
And while it’s no surprise that solar is the cheapest way to supply electricity to the world, what’s remarkable is the cost drop since just last year. In fact, the IEA reports that solar electricity is an astounding 20-50% less expensive today, at the end of 2020, than it was in 2019.
What metric does the IEA use to calculate energy cost? Instead of just the residential cost for residential consumers, the IEA is looking at energy and renewable energy sources on a much more macro level. They actually gauge the average cost of capital for developers who want to build energy systems and plants that generate new capacity. So, for instance, if you were starting a new city from the ground-up, what would the cost of developing and distributing each energy source?
In the past, the IEA estimated a Cost of Capital range of 7-8% across all energy sources and technologies. Of course, there were many other factors that moved those scores, such as the status of development in a nation, energy policy, use, and much more. The U.S. was typically within the 4.4% to 5.5% range.
But in this year’s report, they assign an extremely low cost to solar power, concluding that solar power can produce electricity at or below $20 per megawatt (MWH) in the United States. Add it up, and the IEA concluded that…
“For projects with low-cost financing that tap high-quality resources, solar PV is now the cheapest source of electricity in history.”
There are several reasons for the “extraordinarily turbulent” nature of global energy prices, according to the IEA. Some of those include rising costs for certain materials and resources, government regulations and policies, shifting geopolitical landscapes, and other economic factors, in large part due to the Covid-19 pandemic.
Needless to say, the IEA predicted in their 464-page report that global energy use is “highly uncertain” over the next couple of decades.
But what was clear is the efficacy of solar power as the world’s cheapest energy source, as this year, it’s a whole 20-50% less expensive than projected.
Solar Power Is Predicted to Grow by 43% Worldwide by 2040
The IEA also updated their projections for future growth of solar and wind power accordingly. According to the Energy Outlook 2020, the IEA predicts solar power growing by 43% worldwide by 2040, with wind power following with 16% growth.
The bad news? Coal and oil have not yet peaked as energy sources, even though they are deemed the “dirtiest” and most environmentally harmful non-renewable energy sources. But the IEA expects coal use to drop 8% in 2020 alone and continue its slide through 2040.
“Notably, renewables…account for the majority of demand growth in all scenarios,” states the IEA’s World Energy Outlook 2020. “In contrast, fossil fuels see progressively weaker growth turn to increasing declines, as the ambition of global climate policy increases,” they continue.
Solar Power Will See Unprecedented, Unchecked Growth
The outlook concludes that the solar power sector will see unprecedented, unchecked growth starting in 2020 and every year beyond. By 2040, renewable energy should meet 63% of total global demand, led by solar, with natural gas accounting for another 37%, making oil and coal nearly obsolete. As of 2020, solar is the big winner as the new official cheapest energy source in the world!
LGCY Power is making a difference not just with solar and clean, renewable energy, but in other ways. In fact, the folks at LGCY Power believe in giving back, committing their time, energy, and funds to causes all over the world.
One such charitable cause is Operation Underground Railroad.
Operation Underground Railroad, or O.U.R., “paves the way for permanent eradication of child sex trafficking” according to their website, https://ourrescue.org.
In their six years of existence, Operation Underground Railroad rescued well over 4,100 children from trafficking and slavery, as well as helping to put 2,300 traffickers behind bars.
We can’t think of a more noble and important cause, so everyone at LGCY Power came together to offer our collective support. We actually set up a system where LGCY Power sales representatives could donate to O.U.R. directly from their commission checks, with LGCY Power matching their donations dollar-for-dollar!
So far, we’ve raised $36,387 (and counting!) in donations, with not only our sales team but admins, customer service staff, and just about every type of employee donating out of their own pockets. We never expected our whole company to take this on as a cause and chip in, but that’s exactly what happened.
We’re humbled and inspired by the big hearts and giving nature of our employees, and privileged to work with them – as well as aid an organization as benevolent as Operation Underground Railroad.
But we understand that this isn’t the time to rest on our laurels or stop the fight, as there are more children in the world who need our help, from Haiti to Cambodia, India to Mexico, and right here at home in the U.S.A.
The prevalence of civil wars, refugee displacement, and desperate poverty caused by the Covid-19 pandemic has opened the doors for an increase in trafficking and child enslavement. The United Nations recently announced that human trafficking hit a 13-year high, and 29% of all trafficking victims are children.
At LGCY Power, we’re passionate about doing our part, and we won’t stop mobilizing and raising funds for organizations like Operation Underground Railroad until every child is safe and protected.
Thanks to our wonderful employees and partners for getting behind this cause, too, and thank you for your support!
Is Solar Worth It?
The choice to go solar at home is one of the most important decisions homeowners can make – and it can also be the most lucrative. With energy bills climbing across the country, smart consumers are fighting back by opting for clean, renewable solar energy with LGCY Power.
But you may be wondering right now, is solar really worth it?
Great question, and let’s shed some light on the facts about solar so you can decide for yourself.
First off, let’s look at the real reason most people go solar at home: the cost savings. These days, the average homeowner pays $143 in their monthly electric bill alone. Of course, in many parts of the country and in the warm summer months, your bill may be double or even triple that!
But with solar, our customers save monthly on their power bills. Even better, your cost for solar is fixed so it will never go up, while your local electric provider will surely keep increasing their rates year to year.
So far, solar definitely seems to be worth it, but what the upfront cost and installation? In decades past, homeowners who choose to have solar panels installed on their roof had to write a big check and wait years until they broke even on their investment.
But with LGCY Power, the savings start from day one, and you have the chance to pay no money out-of-pocket! So, you’ll only pay for power – not for panels.
Even better, the installation process is smooth and easy with LGCY Power and their world-class solar partners. We’ll assign you a dedicated Solar Consultant who will act as your own personal solar concierge, going over all of your options, answering all of your important questions, and making sure you have an outstanding experience.
LGCY Power will present all of your financing options and permits, schedule and supervise the installation, and follow up with maintenance and monitoring packages that are available.
Solar sure looks like a no-brainer, and the best part is that you won’t just be saving an average of $858 per year, but you’ll be doing your part to protect and preserve the environment along the way.
So, let’s get started with LGCY Power today!
Several hours away from Lima, Peru, high above the small town of Frias, lies the village of Meseta Andina, and for four days in July 2016, this is where our LGCY family lived. Under the auspices of LGCY Foundation, we were able to partner with Choice Humanitarian and spend time living and working in this village, helping to bring a healthier lifestyle to the amazing people who live there.
Twenty-seven members of LGCY Power traveled from all over the United States to join this expedition. After at least three flights, a couple taxi rides, a bus trip, and a harrowing journey via truck up into the Andes, we arrived at Meseta Andina, a collection of 22 tiny villages, made up of adobe homes and open space, nestled in the mountains. The warm welcome by the village elders helped to offset the unexpectedly cold weather, and the beautiful scenery made up for the difficulties brought on by elevation. We were allowed into homes to build ovens of brick – ending for several families the practice of cooking on open flames inside their homes, and funneling noxious smoke outside via a chimney – and onto property to plant gardens of more nutritious and various vegetables, helping to offset the primary potato crop.
The LGCY family worked hard, getting our hands literally dirty, but were rewarded in equal measure. The children of the village quickly grew comfortable with our group, playing soccer at any opportunity (one little guy earning the nickname Messi for his legitimate skill), learning to play Red Rover and Duck, Duck, Goose from Tyler, one of the expedition leaders, and watching Up in Spanish – the first movie many of them had seen. Pierce Tews, our videographer/photographer, had a devoted following, and he graciously showed each of them how to work the camera, allowing them to take photos, and showing them the results of their efforts. Many more of the kids were fascinated by the selfies they took with several of our group. I had the opportunity to meet Roselia, the teenaged daughter of the family who welcomed us into their home for their stove inauguration. She laughed at my accent, was perplexed with my multiple earrings, and ultimately took ownership of the plastic claw clips I had in my hair, for which I was rewarded with a hug. Situations got very charming when I knew enough Spanish to exchange names with three cute girls – Rosita, Aurelia, and Rosita—but then confused them when I kept telling them I didn’t speak Spanish, their insistent “si!’s” aside.
The homes were small and smoke-filled, often dark, and always with dirt floors. The family animals wandered freely through the homes, and we were as likely to see a chicken as a child inside. For those working in the gardens, tools were a treasured commodity. We used the families’ tools where we could, and when they were not available, sticks of various sizes came in handy as diggers, rakes, and tillers. The circumstances were humble, the resources meager to an American sensibility. However, for me, the most impactful realization was how happy the villagers were with so few of the material things I tend to take for granted. The village was working on a new home for someone who had recently been married. The kids went to school. The families provided for themselves: roofs, food, support. The community took care of each other, and welcomed and took care of us while we were there. It reminded me that people are just people, and we are all doing our best with what we have. It was a beautiful lesson and an amazing experience, one which I am so grateful to have had.
Perhaps even more impactful for most of us were the relationships the LGCY family formed with each other. It was much colder than expected, harder work than we knew, and conditions rougher than imagined. Dagen Olsen, on his biggest take-away, said: “I’m grateful for the adversity we faced, because it brought us together as a team; we wouldn’t have had the same experience without it.” He’s right. We learned to rely on each other quickly: for warmth, for help, for conversation. The bonds we formed are strong, and helped each us of on our path to becoming the best version of ourselves.
Thank you to the LGCY Foundation for providing the opportunity, to Choice Humanitarian for providing the means, and the LGCY family who went for the experience of a lifetime.
Consultation & Initial Design
The solar panel installation process starts with a visit by one of our friendly energy consultants – in-person or virtually – to evaluate your needs and potential savings. They will create an initial customized solar system design to fit your home and will factor in considerations such as annual energy usage, roof size, and any shading or obstructions that will reduce solar output.
Once a design is agreed upon and all additional paperwork is gathered and signed, your energy consultant will submit it to a local, reputable solar panel installation company (whom we call a “build partner”) to continue the process. Since some locations have multiple build partners, your energy consultant will help identify who has the best solar panel installation cost, timing, and equipment selection.
Home Evaluation & Permitting
Our build partners will gather everything submitted by your energy consultant, including the initial design, contract, photos of your roof and your electrical panel, and any other documents needed to get everything ready for installation. Their teams will draft engineering plans and submit permits for approval to your local city or county authority, as well as your utility. They will also order and prepare parts and equipment for installation day.
In some cases, an additional home evaluation called a site survey may be needed before plans are finalized. This is to ensure the initial design fits on your roof, meets all applicable codes and regulations, and provides the best coverage. If their engineers determine major changes need to be made before final plans are drawn and permits submitted, you will be notified and asked to approve the changes.
Installation & Inspection
Once all plans and permits are approved, the build partner will reach out to you to schedule an installation date. In most cases, this will take a day and may require you to be home during the process. If any pre-installation work is needed, such as roofing upgrades, this will take place before any solar panels or equipment is installed on your home.
After the equipment is physically installed and any necessary electrical upgrades are done, an inspector from your city or county will need to visit your home, inspect the system, and give their approval before final paperwork can be submitted to the utility.
Utility Connection & Activation
When inspection passes and is approved, the build partner will work with the utility to get your new system connected to the grid. This includes another inspection by the utility and the installation of a net energy meter to keep track of energy generated by your new system.
Once the utility has given final approval and tied your new system into theirs, your system can now be activated!
There are plenty of benefits when it comes to installing solar panels to power your home. Not only are you helping protect our environment by using clean energy, but you can also save some serious money compared to traditional fossil fuels. On a nationwide level, the solar investment tax credit (ITC) is slowly being phased out — homeowners can deduct 26% of their solar costs in 2020 and 22% in 2021, but residential tax credits will be eliminated in 2022.
However, even when the ITC expires for residential applications, it’s possible that you can still qualify for solar panel incentives from your state. Tax incentives for solar have proven to be effective, as installations of residential solar systems have increased dramatically over the years. In this article, we’ll discuss solar incentives by state, explaining a few of the most popular programs around the country and pointing you in the right direction to find out about incentives in your home state.
Let’s begin by talking about Florida solar incentives. This state offers net energy metering which allows homeowners to sell any extra energy produced by their solar systems to their utility providers. Instead of paying cash for this energy, the utility provider gives you energy credits which you can cash in when you need to pull additional energy from the power grid. In addition, Florida offers property tax exemptions for residential solar panel installations, and they also don’t charge any sales taxes on solar panels or batteries.
Moving from one sun-drenched state to another, how about California solar incentives? California has more solar power than any other state, and this state has set a goal to be powered entirely by carbon-free energy sources by the year 2045. As you might expect, California also has generous solar incentives.
Their Self-Generation Incentive Program (SGIP) provides rebates to homeowners who purchase solar batteries, and this program will run through at least 2025. This rebate can be extremely valuable, as your savings can reach $400 per kilowatt-hour in some circumstances. Your exact rebate value will vary based on when you make your purchase, and also which size of battery you choose. In addition, California has a similar net energy metering program to the one offered in Florida, and they also offer property tax and sales tax exemptions.
Next, let’s discuss Illinois solar incentives. This state offers solar incentives in the form of the Adjustable Block Program, which provides homeowners with renewable energy credits in exchange for selling the power generated by their solar systems. We will note that spots in this program are limited, and the earlier in the year you submit your application, the more likely it is that you will be able to participate.
How about Massachusetts solar incentives? In this state, you can take advantage of the Solar Massachusetts Renewable Target (SMART) program, which provides monthly rebates for solar batteries and panels for a decade. As more homeowners sign up for this program, the payouts will decrease, so the sooner you can get in, the better. Additionally, Massachusetts offers net metering, income tax credits, property tax exemptions, and sales tax exemptions. It’s a well-rounded collection of incentives that is quite inviting to homeowners.
Texas solar incentives are structured a little bit differently. This state doesn’t have any statewide tax credits, net metering policies, or rebates for solar, but quite a few local governments and utilities offer robust solar credits and net metering opportunities. You can also take advantage of the state’s renewable energy property tax exemption.
To take a closer look at the solar incentives available in your state, check out the Database of State Incentives for Renewable Energy, or DSIRE. This resource helps you find solar incentives and related policies in all 50 states. Just type your ZIP code into the search box on the top of their homepage and they’ll tell you all about the programs available in your location. While most states do offer some sort of solar incentives, there are unfortunately some states that don’t provide any noteworthy residential incentives, like Alabama for instance.
Or, you can also feel free to contact LGCY Power and discuss solar incentives in your state with one of our highly experienced Energy Consultants. They can outline the incentives available to you and help you plan your solar panel installation. If you’re looking to reduce your carbon footprint while also saving some serious cash, call us today at 1-866-566-2650.
LGCY Power (LGCY) (https://www.lgcypower.com/) announced today that it has received accreditation from the Better Business Bureau (BBB) and has joined the community of businesses who believe that ethics and reliability build a trustworthy marketplace.
LGCY’s mission is to provide an extraordinary customer experience while becoming the best version of ourselves and helping others do the same. In fulfilling this mission, LGCY currently boasts an A+ rating with the BBB.
“We are committed to advancing marketplace trust and becoming accredited with the Better Business Bureau demonstrates our compliance to the BBB’s accreditation standards,” said Doug Robinson, CEO of LGCY Power. “Research shows that at least 70% of consumers prefer to buy from a BBB Accredited Business and we’re proud to be among the elite group of businesses that have received accreditation and are committed to the highest ethic business practices with our current and future customers.”
The BBB’s Accreditation Standards include:
• Build Trust – Establish and maintain a positive track record in the marketplace.
• Advertise Honestly – Adhere to established standards of advertising and selling.
• Tell the Truth – Honestly represent products and services, including clear and adequate disclosures of all materials terms.
• Be Transparent – Openly identify the nature, location and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
• Honor Promises – Abide by all written and verbal representations.
• Be Responsive – Address marketplace disputes quickly, professionally and in good faith.
• Safeguard Privacy – Protect any data collected against mishandling and fraud, collect personal information only as needed and respect the preferences of consumers regarding the use of their information.
• Embody Integrity – Approach all business dealings, marketplace transactions and commitments with integrity.
In addition to BBB Accreditation, LGCY has earned a high level of customer satisfaction as tracked through its Net Promoter Score (NPS). NPS is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. It is used as a proxy for gauging the customer’s overall satisfaction with a company’s product or service and the customer’s loyalty to the brand. LGCY’s score of 72 ranks higher than those of Netflix, Southwest Airlines and Zappos.
Since 2014, LGCY has increased revenue by more than 22,000 percent and become one of the largest privately held residential solar sales company’s in the United States with operations in 19 states and more than 700 sales representatives nationwide. The company has also been named a best company to work for by Utah Business Magazine and Glassdoor.com and one of the fastest growing companies in America.
For more information about LGCY visit www.lgcypower.com.
